CitiFinancial Auto hired an agent to repossess this readers automobile and caused damage to their property. A picture of the damage is attached to this post. You will notice the apparent skid marks, according to the reader that went over 200 ft., these were caused by the repo agent pulling the vehicle from their yard by the rear of the vehicle while it was in park, thus causing the skid marks. According to the reader they extended from the rear or their home down a long drive into the road.
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The reader has filed a police report with their local sheriff’s department and will be seeking warrants against the repo agents and Citifinancial Auto Officers. One of the agents name is Norma Jean Manning as verified by the sheriff’s department. CitiFinancial Auto claims that they are not responsible for the damage. After some research we have verified that CitiFinancial Auto is responsible for their agent’s actions for the damage caused by their agent. The appropriate charges will probably be criminal trespass.
There are also other issues with CitiFinancial Auto concerning the Telephone Consumer Protection Act. They apparently used automated dialers to call cellphones in this situation. The TCPA does not provide exclusions for a prior business relationship. It is illegal to call a cellphone with an automated dialer. You can find out more about the exclusions to the Telephone Consumer Protection Act here. The TCPA prohibits automated dialed calls to cell phones and prerecorded messages to cell phones. According to the reader they have received dozens of prerecorded calls to their cellphone.
Stay tuned for more information on this situation. There will be more information on the TCPA violations in the next few days. The reader has also agreed to submit us copies of the warrant application naming the Mannings and Citifinancial officers for criminal tresspass for causing damage to their property. I have also been advised when this reader tried to amicably resolve this situation directly with Citifinancial Auto they were treated rudely by their representative Melva Vitela who can be reached at 888-776-3780.
